Warranty Clerk - Shreveport Port

Warranty Clerk - Shreveport Port

Join to apply for the Warranty Clerk - Shreveport Port role at GLOVIS America, Inc.

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• High School Diploma Preferred, but NOT Required
• On-The-Job Training
• 100% Company Paid Employee Life Insurance & Short-Term Disability
• 13 paid Company Holidays
• 80 Hours of Vacation
• 40 Hours of Sick
• 401K w/ GENEROUS Match
• Eligible Tuition Reimbursement
• Eligible for Auto Allowance of $125 per Month
• Eligible for Wellness Reimbursement of up to $50.00 Per Month
• Eligible to Receive Referral Bonuses
• Team Wear Including Safety Shoes
• Weekly Perfect Attendance Award
• Eligible for Discretionary Bonus Annually
• Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries.

We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Warranty Clerk position will perform routine data entry in VELES and HMA warranty systems, including looking up and ordering parts for damaged vehicles.

• Codes out all repair orders
  • Looks up all labor times in HMA system for all repairs made
  • Puts labor time on all Repair orders
  • Puts data in HMA system for all Money Gated Fact Quest Claims
• Opens/closes repair orders
  • Open Body Shop and Mechanical Repair Orders in Veles
  • Looks up part numbers and orders parts as needed for repairs in HMA system
  • Sends email to HMA to order bumpers if needed
  • Sends email to HQ Claims to order survey if needed
  • Checks all Repair Orders prior to closing to make sure parts that have been ordered are received
  • Removes any codes that have been applied to VIN in Veles
  • Make copies of all bumper replacement Repair Orders to verify at month end for billing
  • Looks up part numbers for all Mechanical and Body Shop Warranty repairs done by HMMA for Money Gated Fact Quest Claims
• Run daily reports
  • Runs open Repair Order report for Manager and Team Lead
  • Checks system for Mechanical Warranty Repair prints list for Manager
  • Check system for Damaged Hold units prints list for Manager
  • Manage and tracks all Facility Maintenance work on spreadsheets
• Fills out all Purchase Request forms for Body Shop and Facility Maintenance
  • Assist Manager getting quotes from Vendors
  • Fills out Purchase Request and submit into General Affairs
  • After approval contacts Vendors and orders parts
  • Other duties as assigned

$15.28/Hour

• Ability to work with minimal supervision Required
• Ability to deal effectively with a diversity of individuals at all organizational levels Required
• Ability to prioritize and multitask Required
• Strong verbal and written communication skills Required
• Demonstrated competence in reacting to and handling emergencies Required
• Proficient with Microsoft Office – Outlook, Word, Excel Required

• Must have a valid state issued driver's license Required
• High School Diploma/GED Required
• 1 year of experience Preferred

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 10 lbs.
• Carry up to 10 lbs.
• Stand/walk

• Typical vehicle processing environment
• Exposure to indoor/outdoor temperatures
• Exposure to dust, pollen, etc.
• Communication with employees and field partners will be primarily conducted via phone and email

Entry level

Full-time

Other

Truck Transportation

Shreveport, LA $40,000.00-$50,000.00