Receptionist Shift 73 and 2

Overview

The Glen Retirement System is actively seeking a motivated and dedicated Full-Time Receptionist for our Skilled Nursing Facility.

• Dental insurance
• Health insurance
• Vision insurance
• Group Medical, dental and vision
• Paid Time Off
• Holidays on hire (7)
• 403 (b) Retirement Plan
• Supplemental insurance during open enrollment once a year

Since 1898, The Glen strives to provide the best environment for seniors. Our focus is a “resident directed” philosophy that caters to each resident s individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life. We feel it is the best way to offer the highest quality of care in a compassionate environment that places the respect of our residents above all else.

By embracing this philosophy, residents are happier and healthier.

Shift is normally an 8-hour shift (2 days 7AM- 3PM & 2 days 3PM-11PM)

• Must be people-oriented individual, have good communication skills, and the ability to work with a diverse group of people.
• Must be able to work overtime as required.
• Well organized and self-motivated.
• Computer skills appropriate to job functions
• Minimum, High School Graduate
• Pleasant, friendly, outgoing personality
• Ability to effectively handle interruptions & crisis situations
• Able to maintain well-groomed, professional appearance

• Answer telephone, screen calls and route appropriately.
• Provide information for visitors, residents, staff, and callers and refer to appropriate resources if not able to provide requested information.
• Monitor residents’ call lights and page accordingly.
• Provide limited resident information to family members, physicians per Glen policy.
• Greeting and directing visitors, family, physicians, and other visiting healthcare professionals.
• Provide communication, documentation, directional and related assistance in emergency situations as assigned by Nursing Director or Assistant Administrator.
• Be familiar with Emergency Preparedness Plan and specifically the Receptionist’s role.
• Maintain desk in neat, orderly manner.
• Maintain resident “pass sign out/in” book
• Maintain private caregiver sign in/out log.
• Record staff “call-ins” and route to appropriate supervisors. Assist coordinators with staffing.
• Monitor fire panel and take action per policy/procedure.
• Monitor resident call system, page appropriately and follow up for completed staff response as directed by policy/procedure.
• Documentation and data entry to include assigned entries into resident records, completing and posting 24 hour staffing report, organizing folders for doctors’ runs, and maintaining the Households’ resident roster.
• Complete and route Status Change Notifications.
• Copy face sheet from resident record when resident transfers to another facility/hospital.
• Coordinate transportation for resident to medical appointments, etc. and maintain the appointment calendar. Assist Assistant Administrator in preparing appointment packets.
• Assists with medical record maintenance as requested. Tasks may include chart order, filing, preparation of chart for new admissions, turning charts, cleaning of medical record binders, document scanning.
• Sell meal tickets and maintain cash box.
• Mailings as assigned, such as care conference notifications.
• Responsible for scanning medical records.
• Responsible for scheduling resident medical appointments and transportation that occur during your shift.
• Recording of brief charges that occur during your shift.
• Printing face sheets to keep the evacuation binder updated on a daily basis.
• Other tasks as assigned by supervisor.

None

• Must be able to fulfill job requirements in a high-energy, high-traffic area.
• Must be able to lift/carry up to 50 pounds; push/pull up to 90 pounds.
• Extended sitting & standing during work shift

• Competitive pay-rates
• Group Medical, dental and vision
• Supplemental insurance during open enrollment once a year