Application Support Administrator
Job in
Shreveport, Caddo Parish, Louisiana, 71150, USA
Listed on 2026-01-14
Listing for:
Marsh & McLennan Companies
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Employer Industry: Insurance and Professional Services
Benefits- Generous time off, including personal and volunteering days
- Tuition reimbursement and professional development opportunities available
- Remote work flexibility
- Charitable contribution match programs offered
- Stock purchase opportunities
- Review incoming Help Desk tickets to provide technical support and troubleshooting for applications
- Resolve issues in a timely manner to minimize downtime and ensure optimal performance
- Assist in escalating unresolved issues and provide prompt feedback to internal customers
- Manage user access and permissions, ensuring data security and compliance with company policies
- Collaborate effectively with cross-functional teams to support application usage
- Fluency in French and English
- Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications
- Experience working in a Help Desk environment such as Service Now
- Excellent attention to detail with proven organizational and time management skills
- Strong communication and interpersonal skills
- Proficient with the Windows Operating Systems and MS Office products
- Some insurance agency experience
- Knowledge of applications such as Concur, Docu Sign, Smartsheet, Applied CSR
24, Applied TAM, Erlon
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×