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IT Triage Engineer: Frontline Support & Quick Fix

Job in Shreveport, Caddo Parish, Louisiana, 71150, USA
Listing for: Greystone Technology Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Net Tech is seeking an IT Triage Engineer to join our in-office team. You’ll be the first point of contact for clients, handling inbound calls, triaging issues, and creating clear tickets in Connect Wise.

You’ll resolve common issues on the spot, escalate complex problems with full context, and keep clients informed through ticket notes and timely updates. Strong communication and 2+ years in MSP support are required.

We are currently recruiting a IT Triage Engineer:
Frontline Support & Quick Fix for our team in Shreveport, LA, United States.

The following opening is for a IT Triage Engineer:
Frontline Support & Quick Fix with Greystone Technology Group.

Our organisation is growing, and we are hiring a IT Triage Engineer:
Frontline Support & Quick Fix in Shreveport, LA, United States.

This opening is for the IT Triage Engineer:
Frontline Support & Quick Fix role at Greystone Technology Group.

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