Day-Shift Help Desk Analyst II: First-Line Tech Support
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Willis-Knighton Health System in Shreveport, LA, is seeking a Help Desk Analyst II to support hardware and software with a focus on Five-Star customer service. This full-time day position handles first-level requests and collaborates with multiple teams to resolve issues efficiently.
Responsibilities include assisting users with software tools such as Meditech Expanse, Microsoft Office Suite, and Galactica, documenting resolutions, and escalating to next-level support when needed.
We are seeking a motivated Day-Shift Help Desk Analyst II:
First-Line Tech Support to join Willis-Knighton-Health-System in Shreveport, LA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Shreveport, LA, United States.
This opportunity is part of our work in IT & Technology.
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