Sales Coordinator

We are Frymaster! We design, manufacture and supply best-in-class commercial fryers for the global food service market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.

As Sales Coordinator I, you are the liaison between the outside sales team, factory representatives and dealer network, as well as internal departments by helping to streamline processes, enhance communication and contribute to revenue growth. This will require being organized, detail-oriented and capable of multitasking in a fast-paced environment. Work is focused on responding to inbound calls and emails related to sales orders and resolving routine order/delivery issues.

Reporting directly to the Customer Service Manager, this position is based in Shreveport, LA.This position is open to candidates who are authorized to work and reside in the following states:
Alabama, Arkansas, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin or Wyoming. Due to payroll, tax, and employment law requirements, applicants must be located in one of these states at the time of hire.

Major Accountability:

Providing knowledgeable sales support

Maintain a good relationship with factory representatives and dealers

Processing, monitoring and keeping track of purchase orders

Logistics support/resolutions

Key Task & Responsibilities:

Resolves routine and basic problems, communicates solution, ensuring satisfaction

Address inquiries, provide product information and process purchase orders

Communication with outside sales team and internal departments

Maintain and update customer information

May utilize a customer relationship application or database to record activities and product information

May train or mentor less experienced team members

Education & Experience:

High school diploma or equivalent2 – 3 years experience in sales support or administrative role Manufacturing background preferred but not required

Skills & Abilities:

Strong verbal and written communication skills

Excellent organizational skills with the ability to multitask and prioritize effectively

Detail oriented with strong analytical skills

Customer-focused with a commitment to providing exceptional service

Proficiency in MS Office applications; ability to operate all related equipment for the role

Time management skills

Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events

Working Conditions:

Normal office environment

Must be able to sit for long periods of time

Our Benefits:

We believe that our people our one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage Healthcare (medical, dental, vision)401(k) savings plan Wellness Program Supplemental Health Plans Employee Assistance Program Training and Development Tuition Assistance Holiday Pay opportunities

Employee discounts

Paid Time Off (PTO)
On-the-job training and skills development

Basic Life Insurance Leave Program Employee Events and more…
* Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We’ve taken the…