Behavioral Health Case Manager - Program

Responsibilities

• Will provide case management services to a caseload of approximately 25 participants.
• Will apply the Housing First approach to serve people with housing and other service needs.
• Will submit routine reports and outcome data, per contractual requirements, and will utilize Dr. Cloud.
• Will conduct necessary assessments, complete mandated legal documentation, and create individualized service plans (ISP) according to funding source and policy timelines.
• Will plan, schedule, and coordinate meetings with participants, and facilitate route‑home visits as required by performance measures.
• Will research, access, and link to appropriate medical, psychiatric, educational, community, and other social services/resources, as indicated by assessments and participant preferences.
• Will communicate and work collaboratively with other providers, leasing managers, and/or landlords to ensure appropriate service provision.
• Will meet with the supervisor for regularly scheduled meetings and as assigned.
• Will attend and actively participate in regularly scheduled staff meetings as assigned.
• Will attend and actively participate in required training as assigned.

• Bachelor’s Degree in Social Service or Human Services related field.
• Must have reliable personal transportation.
• Willing to travel during the day to outlying parishes as required.
• Able to multitask and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel) and computer literacy.
• Must be a team‑player.

• Regular use of computer, file and retrieve written documents.
• Communication with others via phone and in person.
• Frequent walking, sitting, hand use, and lifting/moving lightweight items.
  
  Ability to move independently within the facility and community.
• Must be able to travel and meet with participants.

Work is performed in a normal office setting that is environmentally controlled, as well as in the field.

Entry level

Full-time

Project Management and Information Technology

Individual and Family Services