Accounts Payable Supervisor

Pay Range

The UMass President’s Office expects to pay within an approximate range between $70,000 and $85,000 for this position. The specific pay for this position will be determined by the University based on consideration of all relevant factors when and if it decides to extend an offer of employment.

Westborough, MA. Hybrid schedule available.

Working under the direct supervision of the Sr. Accounts Payable Manager, the Accounts Payable Supervisor leads and develops the Accounts Payable team to deliver timely, accurate payment processing and exceptional customer service. This role oversees day‑to‑day team operations, staffing and capacity planning, escalations and problem resolution.

• The AP Supervisor will directly manage accounts payable team members. The supervisor is responsible for coaching, conducting regular 1:1s, performance appraisals, managing attendance, and time‑off coverage for the AP department.
• Create and maintain an engaging, collaborative, agile, customer‑focused work environment.
• Examine documents for compliance with rules and regulations of the State Comptroller, the Commonwealth of Massachusetts, and the University of Massachusetts.
• Reviews problem data, checking for discrepancies and making corrections, and enters information into the system.
• Address questions on University policy and procedures in reference to appropriateness of expenditures, status of accounts, and invoice problems.
• Lead, coach, and develop AP staff through weekly team huddles, scheduled 1:1s, and formal performance reviews; create and track individual development plans.
• Runs various reports to monitor and track volume, performance, and identify issues related to accounts payable processes.
• Partner proactively with Procurement, Treasury, IT, and others to prioritize systemic fixes vs tactical work and to ensure upstream issues are addressed.
• Research and resolve problems and/or questions relating to invoices with vendors and departments.
• Receives invoices from vendors for payment, audits disbursement vouchers for appropriate documentation and accuracy of data for entry, and ensures the availability of funds.
• Process refund checks and deposits from vendors. Requests stop payments and copies of cancelled checks, when appropriate.
• Proactively monitor customer feedback/escalated issues to ensure delivery of business results.
• Make recommendations to improve and/or update systems and procedures.
• Provide outstanding customer service to the University departments, including providing guidance on proper procedures and compliance requirements.
• Assist with the month and year‑end closing process as needed.

• Perform other responsibilities as required.

• Associate’s degree in accounting or equivalent work experience.
• 3-5 years of Accounting or related work experience.
• Demonstrated ability to handle details and multiple priorities, and ability to meet deadlines.
• Proficiency with Microsoft Office or similar software.
• Excellent interpersonal, verbal, and writing skills needed to present or communicate effectively with all levels of management.
• Strong stakeholder and vendor management skills; excellent written and verbal communication for executive‑level status updates.

• People Soft experience.
• Proficiency with Microsoft Office or similar software.
• Experience working with Jaggaer eProcurement suite.
• 2-3 years of prior supervisory experience.

• Typical Office environment.
• Must be able to travel occasionally to all UMass campuses and the Boston central office.

All offers are contingent on the successful completion of a background check.

Mid‑Senior level

Full‑time

Accounting/Auditing and Finance

Higher Education