Receptionist, Administrative​/Clerical

Client Service Professional / Receptionist

Base pay range: $11.00/hr – $27.00/hr

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business through our block‑next strategy, focusing on innovation, client experience, and sustainable growth.

At H&R Block, we are curious, creative, and always on the move, welcoming those who embrace challenges as opportunities.

Helping others is what we do best, and you will see the impact of your work firsthand. You will build client relationships that grow stronger each year and focus on out‑to‑the‑world client experience as a seasonal Client Service Professional/Receptionist
.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Ensure all client needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer‑service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan with eligibility requirements

The pay range for this position is $11.00 – $27.00/hr local minimum wage laws apply. Pay depends on experience, education, skill, performance, and geographic location. Successful candidates may participate in incentive compensation or short‑term incentive plans.

We are committed to building a Connected Culture where trust, care, and connections matter. Our environment is recognized worldwide on Best Companies lists and encourages growth, support, and authenticity. We are an equal‑opportunity employer and celebrate diversity in all forms.