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Customer Service Rep HelpDesk/Support Bilingual

Pet ER Customer Experience Specialist

Job in Shrewsbury, Worcester County, Massachusetts, 01546, USA
Listing for: Veterinary Emergency Group
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A veterinary emergency provider in Shrewsbury, MA is seeking a Customer Experience Coordinator to enhance both customer and patient experiences. The role requires 2+ years in customer service, strong communication skills, and the ability to thrive amid chaos. Responsibilities include greeting customers, overseeing communications, and delivering personalized experiences. The company offers competitive compensation, comprehensive benefits including clinical student loan repayment, and a strong focus on learning and growth, making it a rewarding opportunity for the right candidate.
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