Healthcare Assistant - Emergency Department - Shrewsbury

Healthcare Assistant - Emergency Department - Shrewsbury

The closing date is 19 January 2026

An exciting opportunity has become available to recruit Healthcare Assistants to work within the Emergency Department at The Royal Shrewsbury Hospital. We have both full time and part time positions available.

We are looking for people who are caring and compassionate and who have strong communication and observation skills to deliver excellent patient‑focused care in a challenging environment. As a Trust, our guiding principle is "Putting Patients First" and that means giving our patients the best care and experience we can.

You must have good communication skills and be able to work well as part of a team. You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service. In return we offer you a strong commitment to teaching and education, whilst working within a friendly and supportive working environment and a team who are committed to providing and maintaining high standards of patient care.

Provide support to patients to maintain their hygiene needs. This may include actions such as:
Bathing/washing/ Care of mouth, hair, nails and eyes.

Accurately undertake and record patient observations (at a frequency determined by the Registered nurses), reporting any abnormalities immediately to a registered nurse.

Escort patients to and from other wards and departments under the direct instruction of the Registered nurses.

To move patients safely using techniques taught by the Manual Handling Team, including the safe use of mechanical and non‑mechanical manual handling aids.

The Royal Shrewsbury Hospital Emergency Department is undergoing a significant change in the environment currently to accommodate a safe and deliverable service to the patients and families of Shropshire/Telford & Wrekin and Powys.

A very exciting time to join our ED with opportunities to develop with formal Royal College Nursing - Emergency Nurse Competency based assessments with accreditation supporting all nurses to work in majors, minors, resus, paediatrics and mental health. For HCA's and ECT's (B3 in ED) our Clinical Nurse Educators will take you through the robust training program.

For full duties and responsibilities please refer to the attached document entitled Job Description.

• Can demonstrate an understanding, through personal statement and interview, of what is required within the role of a Health Care Assistant in the care setting
• Can describe the Trust Values and demonstrate how they put these in to practice within their caring role
• Evidence of effective verbal (face to face and via telephone), written communication and listening skills
• Previous hospital experience

• NVQ in related subject / Care certificate
• GCSE in Numeracy and Literacy grades 9-4 or A-C, or Level 1 Functional Skills in Numeracy and Literacy (2)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The Shrewsbury and Telford Hospital NHS Trust