Intake Coordinator

Intake Coordinator –
Local Infusion

Local Infusion is a venture‑backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to provide a differentiated care model that leads to lower costs for patients and enhanced outcomes.

We’re a team of innovators, clinicians, and technologists on a mission to improve outcomes for patients, save time for physicians, and make infusion therapy more affordable for everyone involved. Our mission is to transform the infusion care industry, because patients deserve better.

• Ownership – Take initiative, be accountable, and care about the outcome.
• Excellence – Do what it takes to raise the bar, being an example for colleagues, patients, and partners.
• Curious & Inquisitive – Always seek to gather information and knowledge and understand the way.
• Find A Way – We find a way even when there isn’t a defined road forward.
• It’s a Marathon, not a Sprint – We are persistent every day.
• Urgent – We move quickly and with purpose. Patients are waiting, and our work matters.

• Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation.
• Liaise with referring providers to obtain necessary documentation and communicate patient status.
• Communicate referral process and status to patients in a customer‑centric way.
• Openly communicate with referring/prescribing providers.
• Assist in maintaining medical inventory and office supplies.
• Complete a dedicated 6‑week training plan to help you succeed in this role.

• Passion for patient care and delivering exceptional patient experiences.
• Health care experience required.
• Prior experience in infusion is preferred.
• Insurance prior authorization experience.
• Medical terminology experience.
• Overall medical insurance experience.
• Ability to quickly grasp new apps.
• Strong familiarity with Electronic Health Record (EHR) systems.

• Salary starting at $25/hr.
• Medical, dental, and vision insurance through our employer plan.
• Short‑ and long‑term disability coverage.
• Matching 401k.
• 15 days PTO — and we want you to take it!
• Competitive paid parental leave and flexible return‑to‑work policy.

Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.