General Manager

General Manager

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Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator and car wash operator in New England. Our wholesale and retail fuel businesses are multi-branded, including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon and multiple unbranded brands. We supply branded and unbranded fuel to over 300 locations across New England and New York and operate 150+ company‑operated convenience stores and are a top 10 car wash chain.

Must have open availability during the week and on weekends.

If you have a good attitude, enjoy working with people and are ready to work hard, you have come to the right place. We are committed to hiring quality people and taking good care of them so they will take good care of our customers.

General Summary

The Store Manager has ultimate responsibility for day‑to‑day store operations, including car wash and food service operation, store profitability, budgeting, expense control, inventory levels, shortage control, customer service, safety, scheduling, training and supervision of employees.

Principal Duties And Responsibilities

Workforce Management and Development

• Recruit, interview, hire, train and develop all store staff

• Demonstrate leadership and promote teamwork

• Motivate staff to continually improve performance

• Effectively address employee relations issues

• Provide performance feedback and coaching

• Conduct regular performance evaluations, coaching and counseling

• Require personal grooming and appearance at all times

• Exhibit personal accountability for every action

• Ensure all store employees know and follow company policies and procedures

• Supervise hourly employees to clock in/out and ensure accurate time reporting to payroll

• Post work schedules as per company policy

Financials and Sales

• Develop and execute site‑level operating budget

• Responsible for steady improvement of store profitability and delivery of budgeted financial objectives

• Maximize store sales and gasoline volume in accordance with company guidelines and objectives

• Monitor retail gasoline prices to stay on strategy

• Maintain product mix and inventory levels to increase sales volume and control inventory

• Stock shelves and refrigerated coolers

• Accountable for minimizing loss of cash and inventory and operating within assigned shrink targets

• Ensure compliance with all local, state and federal laws within convenience/food store operations

• Responsible for all fund reconciliation and inventory audits

• Prepare or supervise preparation of all required paperwork

Customer Service

• Provide the best customer experience to every customer

• Greet every customer with a smile and sincere greeting

• Suggest possible purchases and promote specials

• Assume full responsibility for execution of our customer service program at the site level

Safety & Station Appearance

• Minimize safety risks to employees, customers and suppliers

• Ensure employees are trained on safety policies and procedures and maintain controls to verify compliance

• Ensure safety and security of the store and document any accidents or incidents

• Maintain safety and security of the store and surrounding environment

• Operate assigned equipment safely and efficiently

• Support implementation of Safety and Health program

• Promptly report and investigate workplace accidents, injuries, incidents or illnesses involving employees

• Complete new employee safety orientation for all new or transferred employees

• Regularly inspect stores for hazards and initiate corrective action immediately

• Encourage employees to report unsafe conditions or practices and initiate corrective action

• Promote quick return to work for employees under your supervision

Qualifications

• 1‑3 years of management experience in convenience store, retail, fast food or restaurant operations

• Budget and P&L understanding

• Ability to effectively perform in a fast‑paced work environment

• Strong leadership and interpersonal skills

• UST Class A/B Certification (Maine applicants) or ability to become certified within 30 days of employment

• Effective…