Reception Administrator

Reception Administrator

Shrewsbury – On site parking

Temp-to-Perm

£26,000 DOE

Monday-Friday – 8:30am-5pm – 37.5 hours per week

We are working in partnership with a well-established and prestigious business with an exemplary reputation, in search for a Reception Administrator. In the role you will act as the first point of contact for the business and manage the reception area, while also providing admin support to other areas such as HR, Finance and Customer Service.

• Answer telephone calls and direct to the relevant person/department.
• Maintain accurate and up-to-date telephone listings on the company intranet and on the phone system.
• Manage the reception area, maintain security of doors and manage visitor records/fire lists.
• Welcome and greet customers, suppliers and visitors. Sign them in and field them to the relevant personnel and ensure they are looked after until they are collected.
• Open and distribute incoming mail. Process outgoing mail and prepare for collection.
• Manage office stationery levels and order through approved suppliers as required. Keep stationery cupboard tidy and accessible to staff.
• Order lunches for meetings and maintain stock levels of refreshments. Set up refreshments for meetings and assist Executive PA in set up of large meetings and events.
• Provide administrative support to the Human Resources, Marketing and Finance departments as required.

• Reply and respond to general customer enquiries sent to the company email account.
• Prepare relevant letters and send brochures as requested.
• Maintain and provide up to date information for customers.
• Preparation of relevant customer contracts.

• Previous experience in a similar or transferable role, such as receptionist, administrator or an office-based customer service role.
• Excellent and professional communication skills, both verbal and written.
• Good administration experience.
• IT literate including Microsoft Word and Excel proficiency.
• Bright, personable, organised and energetic individual who can work in a stand alone role.
• Ideally available to start at short notice.

We are committed to providing a barrier-free recruitment process and will consider reasonable accessibility adjustments within the application process. We will keep your details for 72 working hours before confirming whether you will progress. If not, your details will not be retained.