Business Support Officer

Business Support Officer Job Type: Temporary, Part-time (Office Based)

Location:

Northern General Hospital, S5 7AU
Duration:
Up to 3 months Pay: £13.74 per hour PAYE

Working Hours:

22.20 hours per week Working Pattern:
Wednesday & Thursday 8:45am to 5:15pm | Friday 8:45am to 4:45pm Sheffield City Council are recruiting for a Business Support Officer to join their ACW Business Support Team based at Northern General Hospital. The team provides essential administrative and operational support to a range of services, including Hospital Social Work, Hospital First Contact, Hospital Out of Hours and the Intermediate Stroke Team.

Day-to-day of the role:
Process referrals using Liquid Logic Adults, Connect and Systm One systems (full training provided). Handle telephone enquiries via Storm and hospital phone systems. Liaise with service users, relatives, social workers, therapists, GPs and healthcare professionals. Monitor and action emails received through SCC and NHS Trust inboxes. Update inpatient information on hospital systems and Liquid Logic Adults. Maintain referral trackers and team rotas using Excel.

Complete official documentation, including HA1 and OPG forms. Manage incoming and outgoing post. Attend meetings and take accurate minutes. Provide general administrative support to managers and team members. Required Skills &

Qualifications:

Previous administration experience within a busy office environment. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Good knowledge of Microsoft 365, particularly Teams, Excel and Outlook. Ability to work independently and use initiative, as well as work effectively within a team. Confident communicating with a wide range of health and social care professionals.

Experience of social care or NHS systems would be advantageous but is not essential. If you are interested in this role, please apply using your latest CV! and a Reed Consultant will be in touch.