Client Account Manager

Client Account Manager

Telford

Permanent

Monday Friday 37.5 hours a week optional early finish on a Friday

Circa £30,000 + Uncapped OTE

We’re recruiting for a newly created Client Account Manager role to support the growth of the business by managing the relationships with key business clients. This is a fantastic opportunity to join a forward‑thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long‑term success.

In this role, you’ll take ownership of a portfolio of corporate clients, managing the full customer lifecycle from post‑sale onboarding through to long‑term relationship development. You’ll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement.

• Client Onboarding & Implementation
  • Lead the end‑to‑end onboarding process for new clients, ensuring a smooth and professional handover from the Sales team
  • Coordinate implementation timelines, system setup, and user access in collaboration with internal teams
• Deliver tailored onboarding sessions and produc...

Deliver tailored onboarding sessions and produ...