Business Intelligence Lead – Adults AR

Business Intelligence Lead – Adults & Housing

Location: Shrewsbury / Hybrid Working
Contract: Fixed Term – 18 Months
Hours: 37 Hours per Week

We are seeking an experienced Business Intelligence Lead to support Adult Social Care and Housing services through the delivery of high-quality performance management, business intelligence, forecasting, and strategic insight.

Reporting to the BI Strategic Lead, you will act as the principal point of contact for senior leaders across Adult Services and Housing, providing data-driven insight to support decision‑making, service improvement, transformation programmes, and regulatory assurance.

This is a highly visible role, working closely with Directors, Heads of Service, operational managers, and external partners to develop an evidence‑led approach to service delivery. You will lead the provision of performance reporting, demand forecasting, business intelligence, and analytical support to ensure services can effectively respond to current and future challenges.

• Act as the lead business intelligence partner for Adult Social Care and Housing Services.
• Provide strategic analysis, performance reporting, and actionable insight to senior leaders and stakeholders.
• Lead intelligence and analytical support for service transformation and improvement programmes.
• Support regulatory inspections, peer reviews, and assurance activities through the provision of robust performance evidence.
• Develop forecasting models and demand analysis to support service planning and resource allocation.
• Lead initiatives to improve data quality, governance, and performance management.
• Design and promote interactive dashboards and self‑service reporting solutions.
• Identify trends, risks, and opportunities through advanced data analysis and communicate findings effectively to non-technical audiences.
• Coordinate business intelligence projects across multiple services and stakeholders.
• Manage and develop a team of analysts, ensuring delivery of high-quality outputs and continuous professional development.
• Work collaboratively with internal and external partners to enhance the availability, accessibility, and use of data across services.

• Significant experience in Business Intelligence, Performance Management, Analytics, or Insight functions.
• Strong experience using Power BI, SQL, and data visualisation tools.
• Experience delivering performance reporting, dashboards, and analytical solutions for senior stakeholders.
• Demonstrable experience of forecasting, demand modelling, and trend analysis.
• Strong stakeholder management skills with the ability to influence senior leaders and challenge constructively using evidence.
• Experience leading or supporting service transformation and improvement programmes.
• Experience managing teams and coordinating analytical resources.
  
  Desirable Experience
  • Experience with in Local Government, Adult Social Care, Housing, NHS, or wider Public Sector environments.
  • Knowledge of regulatory and inspection frameworks, including CQC requirements.
  • Experience supporting statutory returns, benchmarking, and performance assurance activities.
  Ideal Candidate

  The successful candidate will combine strong technical and analytical capability with excellent leadership and stakeholder engagement skills. You will be comfortable operating at both strategic and operational levels, using data and insight to influence decision‑making, improve services, and support organisational transformation.