Customer Service Advisor
Job in
Shrewsbury, Shropshire, SY1 2BG, England, UK
Listed on 2026-02-11
Listing for:
Morson Edge
Seasonal/Temporary
position Listed on 2026-02-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Location:
Shelton, Shrewsbury Pay: £14.37/hour (£27,647.88 PRO-RATED)
Hours:
Between 8am–6pm weekdays + 1 in 4 Saturdays (8am - 2pm, with a weekday off) Training:
Monday to Friday, 9am - 5pm
Contract:
10 months (with strong temp-to-perm potential)
The Role:
Join our clients Customer Service team and be the voice of support for customers. You'll be phoning customers, arranging visits, and guiding them through repairs from start to finish, keeping things clear, calm, and customer-focused. What You'll Do:
Take full ownership of customer cases, from first call to resolution. Explain responsibilities clearly and support customers every step of the way. Schedule repair jobs and manage contractor visits. Handle queries, complaints, and payments with professionalism and empathy. Keep records accurate and up to date across multiple systems.
What We're Looking For:
Call centre background and excellent communication skills. Tech-savvy and confident using multiple systems/screens. Great at managing your time and staying organised. A positive, can - do attitude. Training provided to help you shine! Why Join Us?
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×