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Customer Success Advisor
Job in
Shrewsbury, Shropshire, SY99, England, UK
Listed on 2026-07-24
Listing for:
Severn Trent Water
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Severn Trent Water is seeking a Customer Advisor at the Shelton site in Shrewsbury. The role starts on 5 October 2026 and includes a four-week training programme. You will work 37 hours per week, Monday to Friday, in shifts between 8:00 AM and 6:00 PM.
You will chat with customers by phone and email, own their needs end-to-end, and collaborate with a team of 12 to deliver outstanding service. Benefits include 25 days holiday, annual bonus up to £1,500, and a leading pension scheme.
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