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Frontline Transport Customer Advisor

Job in Shrewsbury, Shropshire, SY99, England, UK
Listing for: TfW Business Daily Group
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Transport for Wales is recruiting for a Customer Service Advisor to join our front-line Customer Operations team. You will help customers with ticketing, guidance, and support across stations and bus interchanges, ensuring a safe, welcoming environment.

You will work on-shift, including weekends and bank holidays, with Welsh language skills welcomed but not essential. TfW offers learning opportunities and a supportive, inclusive workplace as part of a growing transport network.

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