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Frontline Transit Customer Advisor

Job in Shrewsbury, Shropshire, SY99, England, UK
Listing for: Transport for Wales
Full Time position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 21000 - 26000 GBP Yearly GBP 21000.00 26000.00 YEAR
Job Description & How to Apply Below

Transport for Wales is recruiting for Customer Service Advisor roles to deliver excellent frontline service at our stations and bus interchanges across Wales. You will ensure a welcoming environment for customers, assisting with ticketing, accessibility needs, and supporting the journey from start to finish.

Flexibility to work shifts, including weekends and bank holidays, is essential. Welsh language skills are a plus, and TfW supports Welsh learning with courses and funding where available.

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