Family Liaison Officer

We are seeking an experienced Family Liaison Officer to support families and young people to return to academy life and access their learning. An exciting opportunity to join an established attendance and welfare team and support the families and young people of New Road Academy. Working closely with the Education Welfare Officer, Year Teams, Safeguarding Team and attendance staff, you will play a key role in supporting students and families to improve attendance, punctuality, behaviour and engagement with learning.

You will act as a vital link between home and school, helping parents and carers overcome barriers that may be affecting their child's education.

The successful candidate will be an excellent communicator with strong interpersonal skills and a genuine commitment to working with young people and their families. You will be able to build trust, provide practical support, and encourage parents to play an active role in their child's education. You will also support student reintegration following absences, promote parental engagement in school events, and celebrate improvements in attendance, behaviour and achievement.

A full driving licence is required, as daily home visits form a key part of this role.

Closing date for applications is 9th October 2026. Interviews will take place: TBC 14th - 16th October 2026.

The Learning Community Trust is committed to safeguarding and promoting the welfare of children and young people. All post holders working in regulated activity with children, are required to have an enhanced DBS check (including a check on the children's barred list).

References will be required for all shortlisted candidates, prior to interview and these will be checked following the Learning Community Trust recruitment and selection process. In line with the Statutory Guidance Keeping Children Safe in Education an online check will also be undertaken for all shortlisted candidates prior to the interview. Shortlisted candidates will also be required to complete a criminal self-disclosure declaration, posts that involve working in regulated activity are exempt from the Rehabilitation of Offenders Act, please note it is a criminal offence for individuals on the barred list for children to apply for any post working with children.

For more information, please refer to the MOJ's guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, for information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide.

We are committed to equality and diversity and follow the Safer Recruitment practices as set out in the Statutory Guidance - Keeping Children Safe in Education. For more information regarding our school's commitment to safeguarding, please see our Child Protection & Safeguarding Policy here.

Attached documents
Role Information Pack
Headteacher's Welcome Letter
Application Form
Advert