Benefits Officer

Shropshire Councils Revenuesand Benefits Serviceisundergoinganexciting  transformation.

Wearelookingtorecruitintoanumberofkeyrolesinordertoreinvigorateand redesign the support we offer to the Council and the residents of Shropshire.

The teams are moving to a new hybrid way of working with a requirement for both homeandofficework,tocreateaprofessionalculturethatalignswithaproperhome life working balance.

The Revenues and Benefits service sits within Finance.

The Revenues and Benefits Service provides a wide range of services on behalf of the Council that affect the lives of every household and business in the county as well as the many customers paying for the services provided by the whole of the Council.

The Revenues and Benefits Service provides the following statutory services:

-

• Council Tax billing, collection and advice.
  
  This includes assessment of Council Taxliability,discountsandexemptionsforover
  152,000propertiesandcollection of around £284 million per annum
• Non-Domestic Ratesbilling,collectionandadvice.
  
  Thisincludesassessmentof businessratesliability,reliefsandexemptionsforover
  12,500businesspremises and collection of over £90 million per annum
• Assessment and Payment of Housing Benefit and Council Tax Support to over 20,000 claimants
• Discretionary Housing Payments

Wearelookingtoappoint
1.5

FTEBenefits Officers.

The main purpose of the post is to provide administrative, and customer focussed support within a Benefits Team to assist towards the Revenues and Benefits Service meeting its performance targets and aspirations.

Attached documents
Advert - Benefits Officer v2.pdf
JD - Benefits Officer (1).pdf
PS - Benefit