Phlebotomist ​/ Healthcare Assistant

Job Summary:

Working under the direct supervision of the Nursing Team and strictly in accordance with specific practice guidelines and protocols, the Phlebotomist /Healthcare Assistant (HCA) will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

• Obtaining patient consent for the collection of a blood sample
• Performing venepuncture in accordance with practice protocols
• Maintaining accurate patient records on the clinical IT system and ensuring specimens are ready for onward transportation.
• The correct labelling, packaging and storing of samples
• Ensuring samples are sent to the laboratory in a timely manner
• Working collaboratively with the nursing team, seeking guidance when necessary for patient related maters
• Being an integral part of the general practice team

• Patient health checks
• ECG recording
• Venepuncture
• Chaperoning duties
• Dressings (excluding 4 layer bandaging)
• Removal of sutures
• Surgical equipment and vaccine re-stocking and stock rotation
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
• Assisting in the assessment and surveillance of patients health and well-being, including hypertension monitoring
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
• Helping to raise awareness of health and well-being and how it can be promoted
• Assisting with the collection and collation of data on needs related to health and well-being

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.

They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and…