Housekeeper, Healthcare

Employer The Shrewsbury and Telford Hospital NHS Trust Employer type NHS Site The Royal Shrewsbury Hospital Town Shrewsbury Salary £25,272 per annum/pro rata Salary period Yearly Closing 15/10/2026 23:59

An exciting opportunity has arisen for an enthusiastic and motivated Band 2 Housekeeper to join Ward 38 at Royal Shrewsbury Hospital

The role of the Housekeeper will be to ensure that all consumables are ordered, stored and available for all staff within all areas of the ward.

The role will require the individual to support with assisting staff with cleaning the patient’s environment. The role requires the individual to be competent with computers, ordering processes and some administrative duties.

The successful candidate will possess excellent communication, organisation and teamwork skills and demonstrate a commitment to enhancing patient experiences. We seek individuals who are compassionate and capable of delivering high-quality, patient-centred care within a challenging environment.

• To be responsible for ensuring adequate stocks of consumables are maintained to meet service requirements and that all equipment within the department is clean and in good working order.
• To assist in the transfer of patients and equipment.
• The post holder will provide non-clinical support to the ward team carrying out tasks assigned to the individual under the supervision of nurses.
• The essence of the role is to assist in maintaining as safe and clean working environment for patients and staff, to support the nutritional needs of patients by supporting the ordering and delivery of catering supplies and meals, and to ensure that stocks and supplies are kept at adequate levels within the ward environment.

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

For full duties and responsibilities please refer to the attached document entitled Job Description.

• Worked to an educational standard that demonstrates an understanding of literacy and numeracy
• GCSEs Maths and English at grades 9-1 or equivalent qualifications or experience

• Previous experience in service industry
• Ability to communicate effectively – face to face /telephone, non verbal and written communication skills
• Awareness of the need to respond flexibly to the changing needs of the service
• Able to handle light loads e.g. stock deliveries.
• Assist in the transfer of patients and equipment.
• To have a basic knowledge of a hospital environment and infection control
• Experience in NHS work
• Knowledge of Oracle ordering system

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