Account Executive

Account Executive

Location:

Shrewsbury / Shropshire region
Salary:
Up to £45,000 DOE

Hours:

Full-time, permanent

Are you an experienced Account Executive who enjoys building long‑term relationships with clients and looking after your own portfolio?

We’re recruiting an Account Executive for an established, independent insurance broker based in the Shrewsbury area. As an Account Executive, you’ll take ownership of a mixed commercial portfolio, managing renewals, new business and mid‑term changes, and providing a high level of technical advice and service.

This Account Executive role is ideal for someone who enjoys getting out to see clients, negotiating with insurers and growing a book through quality service and referrals.

As an Account Executive, you will:

• Manage and develop a portfolio of commercial clients, acting as their main point of contact.
• Handle the full account lifecycle – new business, renewals, MTAs and claims support – ensuring accuracy and professionalism at all times.
• Visit clients on‑site to understand their business, assess risk and identify suitable insurance solutions.
• Gather risk information and negotiate terms with insurers to secure appropriate cover and competitive premiums.
• Present recommendations and insurance programmes to clients, close sales and ensure cover is placed correctly and on time.
• Identify cross‑selling opportunities and referrals to help grow the account and improve profitability.
• Provide guidance on claims, liaising with insurers and loss adjusters where required.
• Deliver and promote high standards of customer service, ensuring queries and issues are resolved promptly and professionally.

• Ensure all activity complies with FCA regulations, internal procedures and Treating Customers Fairly (TCF) principles.
• Handle any complaints in line with regulatory and internal requirements.
• Maintain accurate and up‑to‑date electronic and paper files, including customer data and policy records.
• Prioritise client communication and ensure all actions are followed up in a timely manner.

We’d like to hear from you if you have:

• Proven experience as an Account Executive or similar commercial broking role.
• Strong technical knowledge of commercial lines (e.g. commercial combined, liability, property, motor, fleet, packages).
• Excellent communication and relationship‑building skills with business owners and decision‑makers.
• A strong understanding of FCA, TCF and regulatory requirements in general insurance.
• Good IT skills – ideally including SSP/Acturis, MS Word, Outlook and Excel, plus accurate data input ability.
• Progress towards CII qualifications (or a willingness to study) and a genuine commitment to ongoing professional development.

• Salary up to £45,000 DOE.
• A senior Account Executive position with real ownership of a mixed commercial book.
• A varied portfolio of clients, plus scope to grow and develop the account.
• Support for professional development and insurance qualifications.
• Friendly, independent brokerage environment with real influence and visibility.

If you’re an experienced Account Executive looking for your next step in the Shrewsbury area,
apply now with your CV to be considered for this Account Executive role.