Reinstatement Manager

Role – Reinstatement Manager

Lanes Group is seeking a Reinstatement Manager to deliver exceptional customer service and innovative operational solutions across the East Midlands. This role offers an opportunity to join a leading infrastructure delivery partner and contribute to client objectives.

Location: Shrewsbury

Salary: £38,000 - £40,000 per annum

Key Responsibilities:

• You will have operational responsibility for the reinstatement teams and their in‑day activities.
• Organise labour in the most cost‑effective way, including recruitment, disciplinary action, wages, and absence management.
• Manage all other resources such as sub‑contractors, materials, and plant.
• Assist with carrying out team briefings on a monthly basis.
• Assist in coaching and developing staff to reach their potential, ensuring a fair and consistent culture.
• Help support the defect programme and ensure KPIs are met, including client and council meetings.
• Assist in carrying out documented audits, checking the quality of the work and coaching teams/individuals to ensure the right behaviours are exhibited.
• Liaise with the Support Services and Streetworks Team to manage FPN and Section 74 liabilities.
• Act as a Health & Safety Representative, undertaking inspections, raising hazard matters and investigating reportable incidents.
• Cover all aspects of reinstatements, including black‑top and white‑top work.

What We Are Looking For:

We seek candidates with the skills and knowledge to carry out these responsibilities, coupled with a positive and caring attitude. A desire to develop and grow within the company is highly valued.

The ideal candidate will bring experience in managing operational teams and delivering on service level agreements.

Why Join Lanes Group:

We offer competitive benefits, a supportive culture, and a chance to work with one of the UK’s largest independent specialist infrastructure delivery partners.

• Pension scheme
• Death in service
• Employee assistance programme
• Perk Box – discounts and benefits
• Holiday allowance + bank holidays
• Full PPE

Company Overview:

Lanes Group has a turnover exceeding £530 million and employs over 4,000 people nationwide, operating through a countrywide network of operational locations.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Other – Utilities

We are committed to fostering a diverse and inclusive workplace where everyone feels valued. Applications from individuals of all backgrounds are welcome.