Senior Revenues & Benefits Manager

Shrewsbury   Hybrid Working   £33 77 per hour   Holiday Pay

We are recruiting for an experienced Senior Revenues & Benefits Manager to provide senior leadership and operational support within a busy Revenues and Benefits service.
This is an excellent opportunity for an experienced manager with a strong background in Revenues, Benefits or Local Taxation to support service delivery, lead operational teams and help drive performance across a key local authority function.

### Location

Shrewsbury

Hybrid working

Approximately 1 day per week onsite (some flexibility for the right candidate)
### Contract Details

37 hours per week
Monday to Friday
9:00am – 5:30pm
Initial contract from 10 August 2026 to 31 January 2027
### Pay

£33.77 per hour PAYE, plus holiday pay

###

The Role

Working closely with senior leaders, you will provide operational leadership across the Revenues and Benefits service, ensuring high standards of service delivery, governance and performance.

Key responsibilities include:

Supporting the management of Revenues and Benefits teams
Leading the collection of Council Tax, Business Rates and the administration of Housing Benefits
Managing debt recovery, billing and income collection activities
Overseeing service performance, quality assurance and statutory compliance
Supporting the implementation of government initiatives, funding schemes and legislative changes
Developing service improvements and driving operational efficiencies
Managing, coaching and developing team managers and staff
Producing management information and performance reports
Working collaboratively with internal departments and external stakeholders to deliver an effective customer-focused service.
### About You

To be successful you will have:

Significant management experience within Revenues and Benefits, Council Tax or Business Rates
A strong understanding of local authority revenues, benefits and recovery processes
Experience leading operational teams and managing performance
Excellent knowledge of relevant legislation and statutory requirements
Strong communication, organisational and leadership skills
The ability to manage change, improve services and support senior management.

### Apply

If you have the experience to lead and support a high-performing Revenues and Benefits service, we'd like to hear from you.
Please send your CV to Lynx Employment Services for immediate consideration