Quality and Safety Facilitator

We are looking to appoint a Quality and Safety Facilitator to join our Corporate Nursing team who will facilitate and co-ordinate a portfolio of quality improvement work across the Trust to support a range of initiatives.

The successful applicant will be NMC registered with proven experience in implementing quality improvement initiatives and of engaging with the multi-disciplinary team to develop and implement mutually driven schemes. This includes learning from patient experience, adverse incidents and complaints. The post holder will also be required to provide verbal and written reports as required.

The requirement of the job role is to work at The Princess Royal Hospital, Telford and The Royal Shrewsbury Hospital. The pattern of hours will be dependent on specific initiatives; this may require working out of hours.

The post holder will be required to support the implementation of the nursing aspects of the Trust Improvement Plan in all the clinical areas, this includes but is not limited to improvement initiatives linked to falls, pressure ulcers, deterioration, MCA/DoLs, risk assessments and documentation. The post holder is also expected to contribute to the ward/clinical area exemplar review programme and provide advice and support to Ward/Department teams about quality & safety issues.

Another key aspect of the role is contributing to clinical incidents that may occur, reviewing and implementing initial actions following these incidents in the clinical areas.

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Job Description.

• Registered Nurse on NMC Register
• Evidence of degree level qualification in health/nursing related studies or evidence of continuing academic progression in combination with equivalent experience
• ENB 998 or equivalent teaching qualification

• Extensive post registration experience to include management/leadership experience
• Experience of devising training and development plans to support sustainable change

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the…