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Customer Quality Advocate
Job in
Shrewsbury, Shropshire, SY99, England, UK
Listed on 2026-09-04
Listing for:
Caterpillar Brazil
Full Time
position Listed on 2026-09-04
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering
Job Description & How to Apply Below
Caterpillar Defense in Shrewsbury seeks a Customer Quality Liaison to bridge customers and internal teams, addressing warranty issues and product quality investigations. You will work with manufacturing, engineering, supplier quality, and operations to understand issues and drive corrective actions.
This role focuses on technical problem-solving, root-cause analysis, and ensuring lessons learned are embedded into processes and products. This is not a retail customer service role.
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