Retail Customer Advisor

Retail Customer Advisor (Shrewsbury) - 30 hours

• Location: 41-42 Pride Hill, Shrewsbury, United Kingdom, SY1 1DN
• Salary: £13.72 per hour + on-target bonus of 15% paid monthly based on store performance
• Hours: 30 hours across 5 days per week, including weekend rotation

• Customer Engagement:
  Enhance customer journey through meaningful interactions.
• Service Excellence:
  Create exceptional experiences by tailoring and promoting innovative products and services.
• Performance Enhancement:
  Achieve personal and store Key Performance Indicators by driving sales and meeting goals.
• Solution Efficiency:
  Provide personalized solutions for customers with mobile or network-related enquiries, ensuring prompt resolution.
• Customer Focused:
  Strong passion for delivering exceptional customer service and understanding customer needs.
• Team
  
  Collaboration:
  
  Work well with team, contributing to positive high-performing environment.
• Problem Solving:
  Resourceful and proactive in resolving customer enquiries and challenges.

Full training will be provided so no prior knowledge of our products is required.

• Competitive package of pay and bonuses.
• Up to 31 days off plus 2 bank holidays.
• Personalised benefits for you and your family.
• Learning & development tools and career support.

We are committed to providing equal opportunities to all employees and applicants.

We provide reasonable adjustments for candidates during the interview process. Contact recruiter for guidance.