Retail Team Leader pa

Retail Team Leader – National Trust shop (Attingham Park)

If you’re great with people and have a talent for making the most of a shop’s potential, we’re looking for a Retail Team Leader in the National Trust shop at Attingham Park. In this role you can help everyone to have an enjoyable and memorable day.

You’ll work 37.5 hours per week over 5 days, including weekends. Your shift times will be 9-5pm.

• Open and close the shop, working independently at times
• Serve customers, including the sale of age‑restricted products
• Monitor stock and promote products to meet financial targets
• Lead by example in focusing on income and profitability to fund the National Trust’s conservation work
• Supervise staff and volunteers in the shop
• Collaborate with colleagues in other departments to deliver excellent service

• able to lead, support and develop a team
• confident dealing with people in a variety of situations, including when they have complaints
• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and adaptable
• willing to learn new skills

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Attingham Park, Atcham, Shrewsbury, SY4 4TP

Compliance. Eligibility to Work in the UK

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

2nd August 2026