Retail Team Member

We’re looking for a Retail Team Member to welcome visitors to the National Trust shop at Attingham Park, to answer their questions and help them make the most of their day.

Salary: £12.75 per hour

Contract/duration: Fixed term contract until 31‑Dec‑2026. There are two contracts available.

Hours/working pattern: 7.5 hours per week. We have two contracts available: one for weekday working and one for weekend working. Both contracts are based on shifts from 9:15am to 5:15pm. Flexibility is essential, as working days may vary and we are unable to guarantee set days.

Interview date: 12th August 2026

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

As a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers.

You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well‑organised and adaptable
• willing to learn new skills.

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Attingham Park, Atcham, Shrewsbury, SY4 4TP

Compliance. Eligibility to Work in the UK

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.

Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.