Insurance Adviser

Insurance Adviser

£28,000 - £32,000 depending on experience

Telford, Permanent, Monday to Friday – 9am to 5.30pm

An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area. They are looking to recruit a Client Adviser to join their existing team on a permanent basis. As a Client Adviser within the team, you'll play a key role in the success of an expanding local business by ensuring customers receive a first‑class service.

• Providing client with an excellent customer service experience.
• Handling policy changes.
• Providing new business quotations.
• Handling claims and renewals and providing customers with necessary service and advice.
• Working to targets and deadlines.
• Adopting a flexible approach and working as part of a team.

• People person with drive, energy, and enthusiasm.
• Strong interpersonal, communication and relationship building skills.
• Pro‑active and able to work independently.
• Experience and an understanding of the insurance/financial sector is preferable but not essential.
• Strong IT literacy: experience with Customer Relationship Management Systems is an advantage.
• Minimum requirement of Grade C or equivalent in Maths and English.

We are committed to providing a barrier‑free recruitment process and welcome any reasonable accessibility adjustments.