Coffee Field Service Engineer

My Client is a leading provider of commercial coffee solutions, supplying high-quality coffee machines, grinders, and brewing equipment to businesses across the UK. We pride ourselves on delivering excellent service, technical expertise, and outstanding customer satisfaction.

Role Overview

We are seeking a skilled Coffee Field Service Engineer to join our technical team. The successful candidate will service, maintain, and repair a variety of commercial coffee machines at client sites, ensuring minimal downtime and excellent performance.

Key Responsibilities

• Service, maintain, and repair commercial coffee machines and related equipment.

• Diagnose and resolve technical faults on-site efficiently.

• Conduct installation and commissioning of new coffee machines.

• Provide excellent customer service and support, advising clients on machine operation and maintenance.

• Maintain accurate records of all service calls, repairs, and maintenance performed.

• Ensure all work is completed safely and in compliance with company and industry standards.

Skills & Experience

• Proven experience in servicing coffee machines or similar commercial kitchen equipment.

• Strong technical knowledge of espresso machines, grinders, and brewing systems.

• Ability to troubleshoot electrical, mechanical, and software issues.

• Full UK driving licence and ability to travel to client sites.

• Excellent customer service and communication skills.

• Self-motivated with the ability to work independently and manage workload effectively.