Family Solutions Response Practitioner

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Children's Safeguarding & Family Support

• Additional payment for all hours worked whilst on call
• Flexible and mobile working arrangements
• Excellent learning and development opportunities

Children and young people are at the heart of all we do.

When we asked children and young people what matters most, they told us they want professionals who:

• Understand that there are layers to every person and see the whole child and family.
• Demonstrate care, kindness and compassion.
• Really listen to their views, hopes, aspirations and worries.
• Communicate honestly, openly and effectively.

At Telford & Wrekin, we believe children are best cared for within their families and support networks wherever it is safe to do so. This belief underpins our Family First approach and drives our ambition to support more children to remain safely at home, return home from care where appropriate and maintain strong relationships with the people who matter most to them.

There has never been a more exciting time to join our service as we develop innovative approaches to supporting families, preventing unnecessary care admissions and ensuring children can safely remain within their family and community networks.

We are seeking passionate, resilient and highly motivated Family Solutions Response Practitioners to join our specialist Family Solutions Service.

This is a unique opportunity to work as part of a dedicated Edge of Care and Crisis Response service, supporting children, young people and families during times of significant challenge and instability. The service provides intensive, flexible and responsive interventions designed to prevent family breakdown, reduce the need for children to enter care and help families find safe and sustainable solutions during periods of crisis.

You will play a vital role in supporting:

• Children at risk of entering care.
• Young people on the edge of care.
• Families experiencing crisis and relationship breakdown.
• Young people at risk of homelessness.
• Children refusing to return home.
• Reunification home from care where appropriate.
• Family-led solutions that safely reduce risk and strengthen resilience.

Working creatively and intensively alongside children, young people and their families, you will help identify strengths, mobilise family and community networks and support families to overcome challenges that place children at risk.

This role has been specifically designed around the times when children and families often need support most.

Alongside the evening working pattern, you will participate in a planned weekend on-call rota, receiving:

• £25 per day on-call allowance.
• Additional payment for any time worked whilst on call.

This arrangement enables us to provide timely support during evenings and weekends when family crises can elevate and where responsive, relationship-based intervention can make the greatest difference.

For the right candidate, this is an opportunity to be part of an innovative service focused on preventing care admissions and helping families stay together safely.

As a Family Solutions Response Practitioner you will:

• Deliver intensive family-based interventions during periods of crisis.
• Work directly with children, young people and families experiencing complex challenges.
• Support children to remain safely within their family and community networks wherever possible.
• Undertake strengths-based assessments and identify family-led solutions.
• Use mediation, conflict resolution and relationship-based approaches to support families through crisis situations.
• Support young people at risk of homelessness, family breakdown or care entry.
• Work alongside families to develop practical, realistic and sustainable plans.
• Support placement stability and reunification planning.
• Build strong partnerships with social workers, education, health, housing and community services.
• Ensure children's voices remain central to all planning and intervention.
• Contribute to safeguarding assessments, risk management and…