Transport Manager

TRANSPORT MANAGER – TELFORD/SHREWSBURY

Year on year our company has grown from strength to strength with an impressive customer base thatwe'reproud tomaintainand deliver ourhigh standards.

• Assist coordination ofmulti drop drivers making deliveries in the Telford and Shrewsbury Region.
• Co-ordinating drivers to collect from our customers.
• Ensure that deliveries are completed on time and efficiently and all traffic activities are accurately documented and reported.
• Ensure afirst-class service is received by the end customer.
• First point of contact for drivers.
• Optimising the use of the entire fleet ensuring that we alwaysremainefficient and cost effective.
• Liaising with other departments across the company.
• Provide instructions/support to drivers.
• Dealing with customer enquiries by telephone.
• Ensure all databases are up to date with the mostaccurateinformation.
• Proactivelyseektomaintainno late deliveries, missed time slots or customer collections.
• Making sure that drivers are legally compliant.
• Delivering KPI's as set by our National network partners

• Great communication and organisation skills.
• Strong personality with the ability to plan, organise and prioritise ownwork load.
• Composure under pressure in afast paced environment.
• Ability to work to tight deadlines.
• Excellent IT literacy.
• Ability to communicate with colleagues and customers on all levels
• Fast learner

• Overseeing the development and delivery of transport vision and objectives for the company
• Understanding objectives ensuring measurable and achievable albeit with a stretch
• Ensuring the environment, health and safety of all are considered as part of your strive
• Monitoring of reportable incident
• Managing the Transport Operating Licence and Centre requirements
• Ensuring transport compliance and legislation is met considering all touchpoints with health and safety legislation
• Vehicle compliance, planner delivering timely MOT, PMI, LOLER, Defect Checks, Tyres and Tax
• Driver compliance, driver working time, drive time, manual entries and infringement
• Ensuring all vehicle/driver incidents are reported, investigated, and dealt with accordingly
• Looking for incident trends to enable safer driving and deliver incident reductio
• Consider powered and manual handling equipment requirements
• Developing and continuously improving transport policies and training programmes that support the delivery driver in keeping themselves and others safe
• Managing the annual review of transport risk assessments and the driver safe systems of work
• Reviewing of RA/SSOW following incidents
• Delivering driver/warehouse training/toolbox talks
• Overseeing all aspects of transport planning, ensuring efficiency of the working region, vehicles and drivers
• Knowing the risks in your region and ensuring safety procedures are in place ie. low bridges
• Using suitable vehicles for the capacities required ensuring maximising efficiencies safely
• Monitoring capacities stay within all legal weight restrictions including vehicle axle weights
• Monitoring driver's hours so that shifts are adequately utilised and additional hours are shared evenly across the workforc
• Managing driver, vehicle and planning data to further enhance efficiencies and savings
• Forecasting requirements against multi network priorities
• Building strong working relationships with internal and external stakeholders to gather insights, feedback, and operational data for continuous improvement

• HSE
• RHA
• Logistics UK
• OTC

The role demands exceptional stakeholder management skills, as it involves engaging with a diverse network of internal and external partners. It also requires exceptional analytical, organisational, and communication abilities, along with a deep understanding of multi-modal transport networks, demand forecasting, and scenario testing