Transport Planner

Salary: £32,000 per annum

Hours:

45 hours per week

Working Pattern:
Monday to Friday, 10:00am - 7:30pm

Job Type: Permanent

We are recruiting on behalf of our client for an experienced Transport Planner to join their busy transport operation in Telford.

This is a key position within the traffic office, responsible for planning and coordinating deliveries, liaising with drivers and customers, and ensuring transport operations run efficiently and cost-effectively.

The successful candidate will be organised, proactive and confident working in a fast-paced transport environment, with the ability to manage competing priorities and resolve operational issues quickly.

• Plan and coordinate vehicle movements and deliveries in line with customer requirements.
• Liaise with drivers, customers, depots and internal teams regarding schedules and operational updates.
• Identify and resolve transport and delivery issues proactively.
• Respond to customer enquiries by telephone and email.
• Maintain accurate transport records and complete relevant administration.
• Support the accounts and invoicing team with delivery-related queries.
• Monitor and report on key performance indicators (KPIs).
• Ensure transport planning activities comply with company procedures, industry regulations and health and safety requirements.
• Support fleet compliance planning, including vehicle inspection schedules.
• Assist with other reasonable duties and ad hoc tasks as required.

• Previous experience within a transport, logistics or traffic planning environment.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise effectively.
• Good IT skills, including Microsoft Office.
• A proactive approach to problem-solving and continuous improvement.
• The ability to work effectively under pressure in a busy operational environment.
• Knowledge or experience of transport planning systems would be advantageous.

This is an excellent opportunity to join an established transport operation in Telford, offering a competitive salary and a Monday to Friday working pattern.

If you have previous experience in traffic planning, transport planning, logistics or a similar role and are looking for your next opportunity, we would be keen to hear from you.