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IT Support Technical Support

First-Line IT Support Analyst — MSP, On-Site Visits

Job in Sidcup, Greater London, DA14, England, UK
Listing for: Itrm
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A Managed Service Provider in Sidcup is seeking a 1st Line Technical Support Analyst to be the first point of contact for clients needing IT assistance. In this role, you will troubleshoot common technical issues, ensure high first-time-fix rates, and communicate effectively with users. The ideal candidate should possess skills in Microsoft 365, Active Directory, and be a calm problem solver.

This position offers a chance to grow in a supportive team environment.
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