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Senior Second-Line IT Support Analyst

Job in Sidcup, Greater London, DA14, England, UK
Listing for: Itrm
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 26000 - 36000 GBP Yearly GBP 26000.00 36000.00 YEAR
Job Description & How to Apply Below

Itrm in Sidcup is seeking a dedicated IT Service Desk professional to progress and resolve calls within SLA, acting as the single point of contact for clients and ensuring timely updates.

This demanding role involves administration of customer infrastructure, delivering second-line support, and proactive maintenance across Windows Server, Azure, Exchange/Office 365, and network tech, with occasional on-site work and out-of-hours rota.

We have an opening for a Senior Second-Line IT Support Analyst in Sidcup, England, United Kingdom within IT & Technology.

Our team is growing, and we are hiring a Senior Second-Line IT Support Analyst in Sidcup, England, United Kingdom.

This opening is for the Senior Second-Line IT Support Analyst role at Itrm.

We are seeking a motivated Senior Second-Line IT Support Analyst to join Itrm in Sidcup, England, United Kingdom.

Position Requirements
10+ Years work experience
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