Commercial Parts Pro Store
Listed on 2026-01-01
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Management
Operations Manager, Retail & Store Manager
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth. It partners with the GM to manage Team Members and requires expert knowledge of automotive systems and parts. The role includes sourcing from special order, FDO, second source, etc.,
and directing drivers to ensure timely and accurate delivery. This is a full‑time position.
- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal / store sales goals and service objectives
- Provide day‑to‑day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers and ensure delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second‑source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or equivalent
- Advanced solution, project and product quality recommendation ability
- Ability to source from numerous places including special order, FDO, second source, etc.
- Advanced selling skills for commercial customers
- Ability to multi‑task and remain organized
Job Skills
- Working knowledge of automotive systems, diagnostic ability including internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence
- Follow written, oral, or diagram instructions
- Complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure
- Use Microsoft Word and Excel
- Strong organizational skills
- Understand commercial profitability concepts, including competition, market opportunities, and customer prioritization
- Work an assortment of days, evenings, and weekends as needed
A minimum of 3 years of prior automotive parts experience preferred.
Proven sales ability with past experience in fulfillment of customer transactions.
Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.
EducationHigh school diploma or General Education Degree (GED).
Certificates, Licenses, RegistrationsASE Certification preferred, but not required.
Physical DemandsThe employee will predominantly be walking or standing. The employee must be able to talk and hear, use hands and fingers, reach with arms, and climb or balance. The employee must frequently lift up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
WorkEnvironment
The work environment is usually inside; occasionally outside and exposed to various weather conditions when installing batteries and wiper blades. Exposure to moving mechanical parts, high or precarious places, toxic chemicals, electrical shock, explosives, vibration, and moderate noise levels.
Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any applicant or employee because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability or any other protected class.
Location:
Sidney, MT
Salaried: $53,000.00 – $69,000.00
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