Financial Advisor

Wilson Health is looking for a
Full-time-Financial Advisor
for our
Patient Accounting
Department
location in Sidney, Ohio (North Dayton, Ohio) area.
Key Perks and Benefits:

• Access to Employer Direct Care Clinic. Free medical care and pharmacy services for eligible employees and dependents covered by Wilson Health's medical insurance plan.
• Generous paid time off (PTO) program beginning day one, designed to support work-life balance, rest, and time with family.
• Medical Insurance:
  Choose from two High
  - Deductible Health Plan (HDHP) options or a PPO plan, along with Dental and Vision coverage. Benefits begin on the first of the month following your hire date.
• HSA with employer contribution for eligible health plans; FSA for medical and dependent care expenses.
• Company-paid Life Insurance and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, and employee and dependent Life and AD&D Insurance.
• Industry-leading retirement plan – employer contributions begin day one with no waiting period for participation.
• Tuition Assistance Program
• Free access to an on-site gym, available 24/7, making it easy to prioritize your health and wellness before or after your shift.

Wilson Health is seeking a professional, compassionate, and detail-oriented Financial Advisor to join our Patient Accounts team. This position plays an important role in helping patients understand their financial responsibility, available payment options, and financial assistance programs.

• Contact patients regarding estimated costs for upcoming procedures and discuss pre-payment options.
• Review patient accounts and explain balances remaining after insurance or government payments.
• Counsel patients regarding payment options and available financial assistance programs.
• Establish patient payment plans according to Wilson Health policies.
• Arrange payment of deductibles prior to or on the day of scheduled and unscheduled procedures.
• Meet with patients during registration, admission, or prior to discharge when financial counseling is needed.
• Assist eligible patients with Charity Care and Care Assurance applications and maintain required documentation and records.
• Obtain Presumptive Eligibility through Ohio Medicaid for qualified patients.
• Assist Obstetric patients with payment arrangements through the Cradle Club
  .
• Answer incoming patient calls regarding account balances, billing concerns, and payment options.
• Process patient payments when applicable.
• Review accounts for appropriate referral to outside collection agencies.
• Process bankruptcies and assist with legal notices received from collection agencies.
• Identify patient over payments and communicate findings to the Manager of Patient Accounts.
• Work closely with outsourced agencies regarding patient payments and financial assistance programs.
• Provide requested information to third-party insurance companies while ensuring appropriate authorization for release of information.
• Maintain accurate documentation while protecting patient confidentiality.

• High school diploma or GED required.
• Minimum of one year of experience or training in a medical, patient accounts, billing, or collections environment
  , or an equivalent combination of education and experience.
• Experience with Epic, Meditech, and Ohio Medicaid’s Presumptive Eligibility system preferred
  .
• Previous healthcare financial counseling, patient collections, registration, or revenue cycle experience is strongly preferred.

• Strong customer service and communication skills with a professional, friendly approach.
• Ability to discuss financial matters with patients and families with professionalism and sensitivity.
• Strong computer skills with the ability to navigate…