IT Analyst II

Description

Auria is a leading global supplier of highly engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.

-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,900 people worldwide. We are currently searching for IT Analyst II to join our team at our Sidney Plant in Sidney, Ohio
.

• Technical Support
  • Provide onsite and remote technical support for manufacturing IT systems, including hardware, software, and network components.
  • Troubleshoot and resolve issues related to production systems, devices, and applications in a timely manner.
• System Maintenance and Upgrades
  • Perform regular system maintenance to ensure optimal performance and reliability of IT infrastructure.
  • Support hardware and software upgrades, patches, and updates to meet manufacturing requirements.
  • Monitor system performance and proactively address potential issues.
• Collaboration with Manufacturing Teams
  • Work closely with production teams to understand IT requirements and ensure alignment with operational goals.
  • Collaborate with engineering and operations teams to implement and integrate new technologies.
  • Provide training and guidance to manufacturing staff on IT tools and systems.
• Network and Security
  • Ensure the security and stability of the IT infrastructure, including networks, endpoints, and shop floor systems.
  • Monitor and maintain network connections between production systems and enterprise IT.
  • Implement and enforce IT policies, standards, and best practices in the manufacturing environment.
• Incident Management and Documentation
  • Log and manage IT incidents and service requests using ticketing systems.
  • Document solutions, system configurations, and troubleshooting procedures.
  • Generate reports on IT support activities and system performance for management review.
• Compliance and Safety
  • Ensure IT systems comply with industry regulations and company policies.
  • Support initiatives to enhance safety through the use of technology in the manufacturing environment.
• Other Duties as Assigned

• Full medical, dental and vision plan, as well as voluntary benefits.
• Fertility benefits available for those enrolled in our medical plan for financial support of treatment options.
• Parental leave, adoption, and surrogacy benefits for salaried employees.
• Tuition reimbursement available for eligible employees to continue education.
• Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%.
• Salary continuation & long‑term disability (LTD).

• Associate's or bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• Relevant certifications (e.g., CompTIA, Microsoft, Cisco) are a plus.
• 3+ years of IT support experience, preferably in a manufacturing or industrial environment.
• Familiarity with manufacturing technologies, such as MES, PLCs, or SCADA systems is a plus.
• Familiarity with ERP solutions such as QAD or PLEX.

Ability to travel up to 10% of the time to North American Plants.