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Senior IT Helpdesk Specialist - On-Site Support Lead

Job in Sidney, Shelby County, Ohio, 45365, USA
Listing for: Amerit Fleet Solutions
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, Desktop Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 37000 - 47000 USD Yearly USD 37000.00 47000.00 YEAR
Job Description & How to Apply Below

Amerit Fleet Solutions is seeking a hands-on, mid-level to senior IT Helpdesk Support Specialist to work on-site at our East Liberty, Ohio office. You will support ~20 in-office users and a remote workforce across the U.S. and Canada, handling Tier 1/2 issues and mentoring junior staff.

You’ll configure hardware, troubleshoot Windows and Microsoft 365, manage Azure AD, and ensure SLA targets, with a strong focus on customer service and cross-time-zone collaboration.

We have an opening for a Senior IT Helpdesk Specialist
- On-Site Support Lead in Sidney, OH, United States within IT & Technology.

Learn more about the Senior IT Helpdesk Specialist
- On-Site Support Lead role in the description above.

We appreciate your interest in this position.

Join Amerit Fleet Solutions and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

Position Requirements
10+ Years work experience
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