Cashier, Retail

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greet, engage, and assist customers visibly and actively.
• Process customer transactions quickly, accurately, and efficiently at the check lane.
• Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to the company's cash shortage/overage limits and work honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay updated on current and upcoming promotions and ads.
• Comply with all food safety regulations and safety procedures.
• Identify unsafe conditions, accidents, or issues and notify management.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment, answering questions about products.
• Follow all applicable laws and company guidelines.
• Work effectively in a high-paced, sometimes stressful environment.
• Manage conflicts cooperatively and reasonably.
• Operate with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to diversity, innovation, and creating positive experiences for customers, communities, and employees. We value caring, purpose-driven individuals eager to learn and grow with us.

Whether seeking part-time work or a new career, apply today to join the Kroger family!

What You’ll Receive From Us

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through programs like Employee Assistance and Goldman Sachs Ayco.
• Employee discounts on various products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page!

• Entry level

• Part-time

• Other

• Dairy Product Manufacturing

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