Service Coordinator

Service Coordinator

We are currently seeking a dependable, hardworking, focused, and highly motivated Service Coordinator for Berg’s Heating and Air Conditioning. This position reports directly to our Interim General Manager and is a remote/hybrid position based in Sierra Vista, AZ.

• Provide top‑notch customer service via email, phone, and text
• Efficiently schedule technicians and manage invoices and MSAs
• Maintain an up‑to‑date and accurate customer database through Salesforce
• Ensure clear communication with department managers, employees, and customers
• Handle occasional assigned administrative duties

• 2+ years of administrative experience
• 1+ years of scheduling or dispatching experience
• Advance customer service and communication skills (written and verbal)
• High attention to detail with the ability to complete tasks and follow through
• Strong prioritization and organizational skills
• Success in working efficiently in a fast‑paced environment
• Geographical knowledge of the service area

• Competitive health, dental, and vision insurance, including HSA
• Simple IRA and company matching
• Life insurance
• Vacation and sick pay
• Uncapped incentive compensation structure (bonus plan)