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Support Engineer: IT Ops & SaaS Specialist

Job in Sierra Vista, Cochise County, Arizona, 85635, USA
Listing for: vivi.io
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Vivi is seeking a Support Engineer to own IT Operations and Product Support for the US & EMEA region. You will handle Jira Service Desk tickets, set up online meetings, take calls, test and troubleshoot issues, and escalate to the engineering team as needed.

You will be the go-to person for internal onboarding, daily IT tasks, user provisioning, and end-user training. Work with a global technical team to learn Vivi’s product suite and help build scalable support processes as Vivi expands.

We are looking to fill the Support Engineer: IT Ops & SaaS Specialist position  in Phoenix, AZ, United States.

This is a Full Time role.

The position is based in Phoenix, AZ, United States.

This opportunity is part of our work in IT & Technology, Engineering.

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