Enterprise Systems Management Engineer

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always".

Our commitment to excellence is demonstrated through our ISO 9001:2015, ISO 20000-1:2018, and ISO 27001:2022 certifications; CMMC Level 2 certification; and CMMI Maturity Level 3 appraisals for both Services and Development.

Link Solutions is seeking an Enterprise Systems Management Engineer (ESMS Level 4 Consulting

Functional Area

Expert) to join our team in Sierra Vista, AZ.

The Enterprise Systems Management Engineer will support the Army Department of Defense Information Network Cybersecurity and Network Operations Mission Support (ADCNOMS) program in support of the U.S. Army Network Enterprise Technology Command (NETCOM).

In this role, you will provide senior‑level engineering, integration, and enterprise systems management expertise supporting critical Army operations worldwide. Working alongside Army stakeholders, engineers, and cybersecurity professionals, you will help modernize, optimize, and sustain enterprise management platforms that enhance network visibility, operational effectiveness, and mission readiness across the Army enterprise.

Your contributions will directly support secure, reliable, and resilient network operations while enabling mission partners to maintain situational awareness, improve service delivery, and execute mission‑critical activities.

Job Responsibilities:

• Provide planning, design, engineering, integration, sustainment, and lifecycle support for Enterprise Systems Management Services (ESMS) capabilities supporting NETCOM operations.
• Administer and support enterprise monitoring, reporting, service management, automation, and configuration management platforms.
• Conduct system analysis, performance tuning, troubleshooting, root cause analysis, and optimization across distributed Army enterprise environments.
• Develop and maintain enterprise configuration baselines, dashboards, automation workflows, reporting solutions, and operational metrics.
• Produce and maintain engineering diagrams, SOPs, CONOPS, RMF artifacts, technical design packages, implementation plans, reports, and configuration guidance.
• Support Army‑wide ITSM and Remedy environments, including customer onboarding, migration activities, service transitions, and operational sustainment.
• Participate in technical exchanges, engineering reviews, governance forums, working groups, and stakeholder meetings.
• Integrate directory services, enterprise applications, databases, system management tools, monitoring platforms, and ESMS/CMDB capabilities.
• Install, configure, administer, and maintain Remedy AR System, Mid‑Tier servers, and associated management platforms.
• Support enterprise configuration management, automation initiatives, and modernization efforts across Army networks.
• Collaborate with Government and contractor personnel to ensure platform availability, security compliance, performance, and operational effectiveness.
• Provide technical leadership and recommendations to improve standardization, operational efficiency, security, and enterprise service delivery.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.