Ward Clerk

• Assists with planning, organizing, implementing and evaluating activities occurring at the nursing station by performing clerical or receptionist duties and maintaining the physical environment.
• Respects the confidentiality of patient, hospital and physician related information.
• Participates in Quality Improvement.
• Independently utilizes reference materials as necessary.
• Collects and documents patient data correctly.
• Notifies appropriate nursing personnel of patient needs/requests.
• Confers with nursing personnel regarding the scheduling of patient tests and activities.
• Processes STAT orders immediately and notifies team leader/charge nurse and other involved departments. Processes physician orders accurately and in a timely manner.
• Assists in admission, transfer, and discharges to provide for a smooth work flow.
• Assists patients, visitors, and nursing staff as needed and/or directed in a courteous manner.
• Competently performs Ward Clerk clerical skills.
• Promotes good public relations for the nursing department/hospital.
• Utilizes basic problem solving skills to prevent or resolve problems.
• Acts as focus of communications at the nursing station regarding patient care activities, patient location, and is able to provide information ` and direction regarding the same.
• Initiates and maintains an up-to-date patient kardex.
• Maintains the patient charge in appropriate and functional order; prepares and transfers chart following death or discharge.

Job Description

• Assists with planning, organizing, implementing and evaluating activities occurring at the nursing station by performing clerical or receptionist duties and maintaining the physical environment.
• Respects the confidentiality of patient, hospital and physician related information.
• Participates in Quality Improvement.
• Independently utilizes reference materials as necessary.
• Collects and documents patient data correctly.
• Notifies appropriate nursing personnel of patient needs/requests.
• Confers with nursing personnel regarding the scheduling of patient tests and activities.
• Processes STAT orders immediately and notifies team leader/charge nurse and other involved departments. Processes physician orders accurately and in a timely manner.
• Assists in admission, transfer, and discharges to provide for a smooth work flow.
• Assists patients, visitors, and nursing staff as needed and/or directed in a courteous manner.
• Competently performs Ward Clerk clerical skills.
• Promotes good public relations for the nursing department/hospital.
• Utilizes basic problem solving skills to prevent or resolve problems.
• Acts as focus of communications at the nursing station regarding patient care activities, patient location, and is able to provide information ` and direction regarding the same.
• Initiates and maintains an up-to-date patient kardex.
• Maintains the patient charge in appropriate and functional order; prepares and transfers chart following death or discharge.

EDUCATION: Completion of an approved Ward Clerk course preferred. BLS training.

EXPERIENCE: Previous Ward Clerk experience preferred.

PATIENT CONTACT: Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.

STANDING: May spend a moderate amount of time standing.

SITTING: Considerable amount of time sitting.

WALKING: May spend a moderate amount of time walking.

LIFTING: Must use good body mechanics to independently lift work related items.

VISUAL: Must have ability to read various handwriting techniques and visualize the work environment.

HEARING: Must have ability to receive and comprehend telephone calls and communicate with health care team members.

SPEAKING: Talking is essential in addressing patient/family and health care team members’ needs and/or requests.