Ice Cream Associate Manager Quality Systems & Compliance

Scope

Full-time, permanent

Quality, Supply Chain

Quality Expertise, Performance & Innovation Manager

Englewood Cliffs, NJ, USA

Yes, 20% of the Time

The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company – a place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. We craft extraordinary ice‑cream experiences, transforming ordinary moments into lasting memories because we know life tastes better with ice cream.

Quality is a key driver of competitive advantage in the Ice‑cream business. The QMS, training, and Culture of Quality Lead plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers.

• Develop, implement, and maintain the Quality Management System in accordance with BG Quality policies & procedures and local legislation.
• Create, review and update quality documentation, including policies, procedures, work instructions, and forms to ensure compliance and clarity.
• Control the BU external certification program (e.g., FSSC 22000).
• Provide training and support to BU on QMS processes, quality standards, and best practices to foster a culture of quality.
• Plan and conduct internal audits to assess the effectiveness of the QMS, identify non‑conformities, and ensure compliance with established quality standards.
• Manage the CAPA process at the BU level.
• Monitor and analyse quality metrics and performance indicators to identify trends and opportunities for enhancing the QMS.
• Prepare and present reports on QMS performance.
• Champion the Culture of Quality Program in the BU.

• Strong knowledge of food safety regulations and standards, ensuring compliance with HACCP, FSSC 22000, and local food‑labeling requirements.
• Proven experience in quality management within food companies.
• Excellent problem‑solving abilities, analytical skills, and attention to detail.
• Bachelor’s degree with at least 5 years of relevant experience as a QMS leader.
• Experience in virtual teamwork.
• Auditing skills and a clear understanding of product safety, quality, efficacy, and compliance risks.
• Proactive approach: anticipating potential quality issues, implementing preventive measures, and continuously seeking improvement opportunities.

86 080 US $ to 129 120 US $

Position is bonus eligible.

Unilever employees are eligible to participate in our benefits plan. The plan includes health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance, disability benefits, parental leave, sick leave, paid vacation and holidays, and access to numerous additional benefits.

Please apply online and upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date with an update on the status of your application.

The Magnum Ice Cream Company is an employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability. Employment is subject to verification of pre‑screening tests that may include drug screening, background check, credit check, and DMV check. If you are an individual with a disability in need of assistance during the recruitment process, please contact your recruiter.

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